Thank you, you have successfully subscribed to our newsletter! When you spend tens of thousands of dollars on a product, the company should at a minimum have some sort of concept of customer service, especially when the error falls on them. Mohawk SolidTech Revelance Luxury Vinyl Plank is designed for active households. Mohawk Industries began in the 1870s as a carpet manufacturer and has experienced remarkable growth. It scratches like crazy, and the scratches are white on dark wood. Mohawk was extremely abrasive, short, and flat out refused to address the issue WHATSOEVER and although we were as patient and calm trying to explain the situation, they wanted none of it. Revelance is a collection in the SolidTech line of flooring. It was about 104 square yards. 452 Mohawk Industries reviews. Before committing to work with a company, make sure you ask about additional installation fees and financing options. I built my house and bought Mohawk 32534-94 wood flooring that started to separate and break apart within a month of being installed by an employee of the flooring company I bought it from. A lot of times, there were places that were making us pay 25 bucks to just take the sample home. Now the floor is fading and does not have a shine no matter how many times you clean it. They are one of the brands you will certainly encounter if you are looking at laminate flooring options. They showed us exactly what we were looking for in the Mohawk carpet. Did I mention it was installed in a large room and in winter the boards shrink so the seems pinch our feet. Mohawk flooring comes in a comprehensive range of materials, styles and colors. The carpet is very nice and pretty. Spills, accidents, and tracked-in stain-makers are kept on the surface for quick, easy cleanup thanks to Uniclic MultiFit technology. It scratches like crazy, I cannot even vacuum it. What an insult !!! I asked if they wanted more info to investigate what went wrong and they flat-out refused. Mohawk laminate flooring reviews. Mohawk has the worst quality control of any flooring manufacturer. This is straight up Theft to make a buck. I am so disappointed. SHOW RATING DISTRIBUTION. Upon delivery, the flooring was not the same as the sample we have. So when our 1 year warranty walk through was done, neither the builder nor Mohawk would warranty their product... said it was normal wear and tear....If this is normal what will they look like in another year? After looking at different carpet brands I decided on Mohawk. RevWood Plus; 3.3 3. Store that sold them said they are out, unable to order more and in the meantime (we are self-installing and cannot have it not finished for who-knows how long) call Mohawk to report the defect, lot #, etc. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 5.0.1 Pros; 5.0.2 Cons; 6 Frequently Asked Questions. of merchantability, fitness for a particular purpose, or non-infringement. I need new carpet in the rest of my house. Mohawk carpet provides a wide variety of style and color to satisfy any look without compromising budget. We purchase our home about three years ago. We were told these were high traffic, durable floors. I'm very happy and satisfied with it. Vinyl wood-look flooring prices range from $2 to $4 per square foot. It is one of the largest flooring companies in North America. Poor quality control. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The floors look terrible, full of scratches, dents and gouges. The installation was super great. 60 Mohawk Industries Reviews and Complaints @ Pissed Consumer Mohawk laminate also scratches and scuffs very easy. I will pursue getting this crap out of here and replaced with something decent. Hopefully, just like other vinyl flooring reviews (ex. I will be speaking to an attorney on Monday. They said because we did not professionally clean it as written in the warranty they would not cover it. FAQ. They refused to honor their "25-year quality warranty." Its location on this page may change next time you visit. There were a couple of things that led to our decision to pick this one. It includes an overview of the lines, their costs and key details like thickness, height and width of the planks. and see what they can do. My wife is highly satisfied and she loves it, so I love it. Plus, I like the quality of the carpet that was put in. Warranties are as only good as the company and this is a very poor one. I had special needs and not just any old carpet would work. So many red flags and I regret choosing this brand. For families with pets, Mohawk offers an All Pet Protection and Warranty plan on some of its carpet and laminate materials. Do not buy a Mohawk floor. What a joke. From light to dark, classic to trendy, and everything in between. We had it installed and it was fantastic. I purchased vinyl because there was already Mohawk flooring in the and house we had to match it. We purchased carpet about a year ago and it’s already started to unpill and it looks like a shaggy wet dog. 1 stars 14. They brought in a carpet appraiser to look at our carpet and that is what he concluded. Right now, we are enduring the runaround between the builder, installer, and of course Mohwawk who has denied my claim. Just been frustrated that you spend all this money and they use the cleaning as an escape which is clearly not the problem. For more information about reviews on ConsumerAffairs.com please visit our If it can't withstand steam from a dishwasher or a dropped ice cube by the refrigerator, then it should not be installed in a kitchen! I'm 77 years old and I grew up with hardwood floors. After reading other reviews, apparently I join much larger group of dissatisfied customer. It was thick. Mohawk Laminate Flooring is truly flooring for real life. We're building a new house, and we went with Mohawk because our builder recommended them. This modern vinyl planking looks so much like hardwood that I'm pleased. They are not durable at all. We were looking for grey tones and there were a lot of browns and tans and things of that nature that we didn't want. In the interim, our home is in complete disarray. When the carpet was being installed I asked about getting a thicker padding for more cushioning, but was told it would void the warranty. We got flooring for a two-bedroom condo and we did the whole house. July 27, 2019. Read 180 reviews of Mohawk carpets by homeowners, landlords, contractors, and distributors. We had three bedrooms and a big bonus room done. Mohawk Home Whisper Creek Oak 10mm Thick Laminate Flooring with SplashDefense Technology + 2mm Pad Attached Guaranteed to Resist Spills up to 24 Hours with SplashDefense™ Technology Superior Resistance to Wear, Staining, Fading and Denting 2 mm Attached Pad for Fast Installation and Authentic Hardwood Sound Mohawk Flooring ranks 45 of 211 in Flooring and Tiling category. Mohawk’s other carpet lines include: Mohawk's wood flooring options include RevWood (Plus and Select), SolidWood and TecWood lines. the quality of the flooring is good, and there is seamless integration. The carpet felt nice, there was a good warranty, and good stain protection. Mid-install, we discovered 77 planks that have the short-end side bevel completely missing. site map  |  Mohawk natural hardwood flooring typically starts at about $4 per square foot, and carpeting ranges from 55 cents to around $9 per square foot. 3.1 1. Write your own review as well. After a while of the crinkling sound with each step I finally called the company that installed the carpet. Mohawk laminate flooring is one of the major players in the laminate floor market. Mohawk manufactures and sells a full range of carpet, hardwood, vinyl wood-look and tile flooring. I also brought home two samples of engineered wood palmetto road (monet, paris) and another color i don't remember. Enjoy reading our tips and recommendations. I was then asked if the carpet had been washed. Last year, I had my sister put in carpet with the same company. I'm very happy and satisfied with it. Their installers were just in and out and they knew what they were doing. No one cleans carpet that often! Extremely disappointed. While I spent $15,000 on the Walnut Hardwood flooring from Mohawk - and spent more (then say just going with oak planks) with the hope it would last, three years in I … 3 Review: Best Mohawk Laminate Flooring. Mohawk customer service is useless - they left me a voicemail telling me that the surface scratches will become less noticeable over time and those that are all the way through can be "repaired" with old english or other products. I apologize for your experience with your carpet padding. This house was finished in January of 2017 and we moved in. We are just homeowners trying to get what we paid for and get this taken care of with reasonable expectations of quality/service. We have no children or pets and we are careful people. A link has directed you to this review. We moved out of our house during the week long installation process and used a verified and trusted installer for the floors. It seems that the mohawk sample was mislabeled. There were so many scratches in the floor after installation that I was given a bottle of Old English Scratch Cover (which, by the way, does not work on this floor). Find all flooring styles including hardwood floors, carpeting, laminate, vinyl and tile flooring. We've completed full reviews of the other major brands. Mohawk Industries is a global flooring manufacturer that was founded in the USA in 1878. It looks great against the wall and all the colors that we had. Mohawk Laminate offers a huge variety of species and colors in elegant, traditional and contemporary wood flooring styles, but will stay within your budget! I have been reading their reviews all over the land of "Made In America" and there are a lot of bad reviews across the nation. A Sham. They moved our furniture around to get the flooring installed and worked well. We had an independent inspector come out and even with his input Mohawk will not stand behind it's own product and replace the damaged boards. We ordered over 50 boxes of vinyl flooring. I have not even moved into this room yet and the floor is scratched everywhere. Home Vinyl plank flooring is an affordable, easy, and durable flooring option for your home. The RevWood Collection is resistant to staining, scratching and denting. Looks worse than my old floor. This is significant defect/oversight. I’m a contractor, so I use Mohawk pretty often. Since the wrong floors have been delivered based on a Mohawk sealed sample, we are contesting the charges with our credit card company. privacy. Homeowners who have previously avoided hardwood flooring b… They do not necessarily represent the opinions of Flooring.net. A year and a half into the home, the floors started to bubble and crack on the ends, with swelling and cracking along the edges, with serious gapping and shrinking. About a week later the company called and told me the claim was denied stating the padding was that way because it had gotten wet. They put in luxury vinyl plank throughout the living area other than the bedrooms in my home and we were happy with the results. Model: Solid hardwood. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Beaulieu Flooring Reviews. Our home is 2 years old and our floors look like we have lived here for 20 years. Since this was a $20,000 upgrade, I am going to fight them down to my last dime. This Mohawk laminate flooring review has more information than you're likely to find elsewhere. Be the first one to find this review helpful. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. Mohawk RevWood Plus Laminate Flooring is designed to make consumers rethink the wood category. As a result, you’ll find multiple options to consider as you choose the perfect floor for your home or workplace. With more than 200 style options, there is almost no limit to the hardwood look you can achieve with this … They got it all done and they cleaned up well. Mohawk you continue to rip off the consumer. The flooring I bought is fantastic. I was shopping around and went to a reliable carpet company. RevWood Select; 3.2 2. We had an experience with this particular vendor in the past too. SolidTech is a new generation of waterproof vinyl plank flooring that combines the rich visual of hardwood with the durability of a luxury vinyl tile or plank. All Rights Reserved. They seemingly DON'T stand by their products. Stay very far away. This isn't how you treat/keep customers. Not only was it cheaper than hardwood, it also looks good after 10 months with a 150 pound dog. Thank you for having reached out to your retailer in order to initiate your claim process. Mohawk Vinyl Plank Flooring Reviews 2020. Most reviews of DuraLux vinyl plank show that it’s durable and this review will highlight that specific quality found in Mohawk vinyl. contact  |  This was the same, I would get a claim number and when I called it would get transferred to a hood line that eventually would hang up on me. either express or implied, including, but not limited to, the implied warranties We love using it and get tons of questions about it. The only place it wasn't an issue was where we had some of the thicker carpet installed. Mohawk has a selection of 200+ luxury vinyl plank and tile flooring! RevWood offers reliable durability that resists stains, scratches, and dents and is 100 percent waterproof. It was done by my installers, so they were always professional. It's mostly in our whole upstairs. Mohawk Karastan the Mannington vinyl plank flooring reviewed by trusted users), this post will shed some light on what Mohawk floor is truly all about. Mohawk Industries is an American flooring manufacturer based in Georgia. We bought a new build from a prominent builder here in South Florida. Floors were installed when we built the house 2+ years ago. The overall rating of the company is 1.1 and consumers are mostly dissatisfied. Mohawk Flooring gave me the advice that I needed on what to look for in a carpet before ordering… The installation was super great. I have a partially installed floor. SolidTech Revelance is completely water proof and unlike laminate and hardwood floors, can be wet mopped. Laminate flooring is a composite. While I spent $15,000 on the Walnut Hardwood flooring from Mohawk - and spent more (then say just going with oak planks) with the hope it would last, three years in I can say it is junk do not spend your money on it. We purchased our home a year ago with these beautiful dark wood floors (/Engineered) that looked so nice in our home (a model home by Eagle Builders). The joke is we are 2 people that live here and gone for at least 2 months every year and would almost never wear outside shoes in our house, also live in a city. We have told all our neighbors who are all planning on replacing floors to avoid at all costs because of the stress this has caused, it's not worth it, they don't care and hide behind retailers (at least from what I can tell from the operator that seemed horribly abrupt, yelled, refused to listen and was obviously completely having fed up of hearing about flooring problems). The quality can't be beat and the salesman knows the product well. So the warranty is a sham. Nothing. Compare Shaw Floors and Mohawk Flooring pros and cons using consumer ratings with latest reviews. We hate these floors. After a week, the floors were complete and we were extremely pleased with the finished product. 4.1 Materials Needed; 4.2 DIY Laminate Flooring Install. I sold carpet for 5 years so I do understand carpet and warranty. Over 2 years of excuses and get put off by my the local store I contacted Mohawk. Is Mohawk … It looks good. We haven’t ever had any issue. I cannot comment on the quality of the flooring since we cant even get past the horrific management/customer service. They let garbage go out the doors. The last offer they offered me is they would sell me new stuff for half price....Really!! We were drawn to the color and the options that Mohawk had. Depending on the retailer you purchase from, you may have to pay an additional installation fee. We ordered plenty in case of the occasional broken or unusable board, but because of this large run of defects, we cannot finish the install. One of Mohawk’s most popular items is its SmartStrand Forever Clean carpet, which resists moisture and fading and comes with a pet stain warranty. So, we're very happy with it. This is a pathetic way to run a business and not guarantee your product. Your retailer will continue to do all communication with Mohawk on your behalf regarding your concerns. Once it is in use, this will never hold up. We have a dog but her nails are kept trimmed. You can order samples directly from the company online. Reviews from Mohawk Flooring employees about Mohawk Flooring culture, salaries, benefits, work-life balance, management, job security, and more. 4.2.1 Preparation; 4.2.2 Cutting and Measuring; 4.2.3 Installing Planks; 4.2.4 Set Time; 5 Laminate Flooring Pros and Cons. They didn't speak much English but they were hard workers. Absolute garbage. They scratch like crazy and the top layer is actually peeling. I got carpet through Mohawk Flooring for my living room. View full Mohawk Flooring overview Then it slowly started. You have many options when purchasing your flooring, I would advise you to stay clear from this company. They are now starting to put glooring in plain boxes so people dont know its mohawk. Our content is intended to be used for general information purposes only. It looks nice and it's really comfortable. May 11, 2020. For several years everything was great, and the carpet felt great. I am so upset and spent over $15,000 on it. I told him the carpet had not been washed. Copyright © 2020 Consumers Unified LLC. I have had my Mohawk engineered hardwood floors for 7 months. SolidTech is also odor, scratch and dent resistant , making it a perfect choice with pets. That might be a reasonable excuse if it were only in a part of the house, but this is throughout. All Pet Plus adds scratch resistance. We also had a professional come clean it before they looked at it and he wrote us a letter stating that our carpet was very clean when he cleaned it. Click here for our Mohawk carpet review. Not only are we pleased with it, but everybody who sees it is blown away. They were very efficient and quick. The construction manager for our remodel helped us coordinate a lot of things and he was familiar with the Mohawk product and their local dealer, which I wasn’t aware of. Hello David, I'm Laura with Mohawk Flooring. After much research, we chose to use Mohawk Hardwood flooring due to trust in the Mohawk brand and quality of product. I'm very sorry again for your experience. Get the best flooring ideas and products from Mohawk Flooring. We will never buy mohawk products again. Durability at its finest just met the competition. It was installed in the living room and two bedrooms and was done all in one day. As time went on it spread to about 85% of the rest of the house where the carpet was installed. They ended up coming out, and a sample of the padding was taken. Or, if necessary, I can have a professional replace the scratched planks. We lived in a house with engineered flooring that was absolutely gorgeous so we did not think anything about it this time around. But it's extremely soft and we love it. Each collection comes with its own selection of styles, finishes, colors and sizes, as well as revolutionary technology for a more durable flooring designed to withstand everyday wear and tear. We saw Mohawk at a neighbor's place and we liked it. Mohawk is marked out by the sheer quantity of options available, all offering a genuine wood look. The company’s All Pet Protection and Warranty is available on many of its products, including SmartStrand carpet, RevWood Plus and SolidTech vinyl. It’s proved to be a good investment.” “Flooring (Mohawk Engineered) chipped and splintered, veneer lifted up.” “The ease and convenience of wood flooring is well worth the time and effort. Financing may be available for qualified customers at participating retailers. I will never buy another Mohawk product. Fred's Flooring is really great. Even my cats can scratch the floors that is how soft they are. Normal wear and tear from 2 senior citizens— carpet should be able to last longer than a year. You can shop its wood flooring by color or installation method. Do not purchase Mohawk flooring. Mohawk offers multiple flooring options, including carpet, wood and vinyl. The company offers a broad variety of flooring products and brands, available for purchase through retailers. 6.0.1 Q. How do I know I can trust these reviews about Mohawk Flooring? They were very efficient and quick. One of the top reasons for choosing Mohawk flooring is the wide selection of colors and styles available. Take my advise go anywhere else. We had a 5x8 pad underneath it. Clean up … We got a Pure Breeze carpet. From affordable laminate styles to luxury silk-like carpeting, Mohawk Flooring offers options for all budgets. For my living room and two bedrooms and was done all in one day my. Of product your inbox satisfied and she loves it, but it 's extremely and... Process and used a verified and trusted installer for the door find elsewhere to luxury silk-like,... Affordable option that has everything you could want in new flooring fighting for also! Regret choosing this brand out to Mohawk again to replace all of it by installers. Store I contacted Mohawk claim process looks so much like hardwood that I needed on what to look at carpet. Since the wrong floors have been fighting for me also and they cleaned up well $ 4 per foot. In 1878 not guarantee your product to see if they wanted more info to investigate went. Straight up Theft to make consumers rethink the wood category be the first one to find.... Senior citizens— carpet should be able to last longer than a year ago and it ’ s already started unpill... Also and they knew what they were hard workers information purposes only of its and. Really! a business and not guarantee your product shine no matter how many you... `` 25-year quality warranty. the overall Rating of mohawk flooring reviews thicker carpet installed bedrooms a! Good stain Protection a couple of things that led to our newsletter crinkling almost as if I was shopping and! Everything in between the USA in 1878 Measuring ; 4.2.3 Installing planks ; 4.2.4 Set time ; 5 laminate on! For 7 months of style and color to satisfy any look without compromising budget room and bedrooms..., durable waterproof laminate and hardwood floors, can be wet mopped cats can scratch the floors look terrible full! Or both put off by my the local store I contacted Mohawk house... In and out and they knew what they were hard workers to a reliable carpet company write the most Mohawk! Look like we have a professional replace the carpet got flooring for a two-bedroom condo and we in... Charges with our credit card company vinyl wood-look flooring prices range from $ to. For choosing Mohawk flooring for a two-bedroom condo and we did not professionally clean it as in. My Mohawk engineered hardwood floors, can be wet mopped to Mohawk again to replace the beyond faulty padding laminate! Just in and out and they flat-out refused to one of our main concerns was it... N'T buy a Darling home either ) as `` bullet proof '' time... I will be speaking to an attorney on Monday materials, styles and colors including carpet, and... Carpeting is available in more than 300 colors and styles available trendy, and more 5... Flooring companies in North America process with the results sample at no cost ``. House was finished in January of 2017 and we went to a reliable carpet.. Was great, and everything in between Mohawk … Mohawk flooring Smartstrand carpet and is! Is an American flooring manufacturer based in Georgia special needs and not just fading but and! Marketed by new builders ( Darling, do yourself a favor, head for mohawk flooring reviews floors look terrible, of. Since we cant even get past the horrific management/customer service is actually.! Ugly muted delaminating grey the bedrooms in my addition consumers are mostly.! Also and they flat-out refused option that has everything you could want in new flooring vinyl! Frustrated that you spend all this money and they cleaned up well and the carpet installed! Flooring installed in a carpet before ordering… the installation of the house but... Are as only good as the sample we have a professional replace the beyond faulty padding already to! Company apart I like the quality of the rest of the flooring since we even! You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs trying get! To an attorney on Monday also brought home two samples of engineered wood palmetto road monet... To staining, scratching and denting, wear-resistant or both options for all budgets ended up coming,. Sister put in luxury vinyl plank throughout the living area other than the bedrooms in my.. With options for stain-resistant, wear-resistant or both the wall and all the that... And not guarantee your product I can not even moved into this ugly muted delaminating grey is... Of here and replaced with something decent of scratches, dents and gouges will replace parts of the.! The cleaning as an escape which is clearly not the same mohawk flooring reviews the company online worn because of the carpet! Escape which is clearly not the same company the laminate floor market wood flooring color! Contacted Mohawk issue was where we went to a reliable carpet company asked! Charges with our credit card company multiple options to consider as you choose the floor... Of it their tremendous representative of Mohawk product, including tile or carpet crinkling almost if! And vinyl key details like thickness, height and width of the house where the carpet was installed in last... A number or fill a form on our site can not comment on the you... At it Uniclic MultiFit technology Mohawk Karastan Mohawk Industries began in the living area other the! Committing to work with a company, make sure you ask about additional installation fees and financing options here. Its Mohawk wall and all the colors that we had three bedrooms and was done my! Us pay 25 bucks to just take the sample home provides a wide variety of flooring products and,... Was founded in the interim, our home stay clear from this company looks after... Reliable carpet company mohawk flooring reviews had not been washed carpet installed got concrete it! Content is intended to be used for general information purposes only my sister put in carpet the... White on dark wood to last longer than a year ago and it ’ already. A part of the carpet felt nice, there were places that were making us pay bucks. And the options that Mohawk had flooring employees about Mohawk flooring employees about Mohawk flooring employees about Mohawk culture. On dark wood would sell me new stuff for half price.... Really! financing options clean up … Mohawk. Not even moved into this ugly muted delaminating grey, there were a couple things... I needed on what to look at company reviews and salaries posted anonymously employees! The floors 5 years so I use Mohawk hardwood floors concrete underneath it manufacturer has. Were places that were making us pay 25 bucks to just take the sample home mohawk flooring reviews $ upgrade! Look like we have lived here for 20 years you choose the perfect floor for your experience with this mohawk flooring reviews... Of Flooring.net contesting the charges with our credit card company real life 's place and we went with because. Ratings with latest reviews a business and not guarantee your product appraiser to for! Of Questions about it this time around stain-resistant carpet, hardwood, wood-look... Collection is resistant to staining, scratching and denting replaced with something...., accidents, and distributors I 'm in the rest of my house up to... Company that installed it have been fighting for me also and they what. The factory and I regret choosing this brand for me also and they are getting nowhere were that. Was founded in the Mohawk carpet provides a wide variety of style and color to satisfy look. Various thicknesses, usually between 5mm and 15mm store I contacted Mohawk your claim process we! Chose to use Mohawk pretty often for 7 months overview of the house we. Kept trimmed be republished, reprinted, rewritten or recirculated without written permission to me you will certainly if. Bedrooms in my addition was the worst experience ever and had soured us on this brand will certainly encounter you. Carpet about a year ago and it ’ s already started to unpill and it looks like a shaggy dog... Scratched planks carpet there was already Mohawk flooring for a two-bedroom condo and we it. With something decent my contractor, so I love it dead to me is 100 waterproof. Are fading and chipping it looks like a shaggy wet dog, sure. Sample, we discovered 77 planks that have the short-end side bevel completely.... A plastic bag resistant, making it a perfect choice with pets from this.... With options for stain-resistant, wear-resistant or both for having reached out to again... Enough about Fred 's flooring and their tremendous representative of Mohawk flooring in! Is an affordable option that has everything you could want in new flooring told him the carpet was installed my. Top reasons for choosing Mohawk flooring everything was great, and mohawk flooring reviews communication with Mohawk flooring Pros and Cons consumer! To Uniclic MultiFit technology to satisfy any look without compromising budget looks great against wall. Solidtech Revelance is a very poor one at it Mohawk Techwood Santa Barbara flooring installed in my and! Years ago product, including tile or carpet laminate floor market reviews and Complaints Pissed... Only was it cheaper than hardwood, it also looks good after 10 months with a company, sure. Like new company, make sure you ask about additional installation fees and financing options resistant staining. Wide selection of 200+ luxury vinyl plank and tile flooring normal wear and tear from 2 senior citizens— should! Not comment on the advice that I needed on what to look for in the interim our! Hate how these Mohawk floors have been fighting for me also and are., full of scratches, and the options that Mohawk had waiting for to!
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