Our Fix & Connect tool will help you troubleshoot and improve your online experience. To set up your PS VR with your PS5 console, you’ll need your PlayStation®Camera* for PS4™ and a PlayStation®Camera adaptor. Are you ready for PlayStation®5? Your membership subscription will renew automatically and you’ll be charged the then-prevailing fee (currently $59.99) + applicable tax every 12 months until you cancel; OR Online self-service tools to solve issues or to track a request. FAQ. Fortnite Support articles contain guides and instructions for resolving your customer service needs. If you prefer, you can read the full PlayStation Store cancellation policy. Our fix & replace tool offers support if your console doesn’t power up, if there is no image on the screen, if your analogue joysticks or buttons are faulty, worn or sticky, or if there are some discs errors. However, we may reduce your refund amount based on how much you have used the service. Find troubleshooting for common questions and issues on the PlayStation® support site. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. To cancel your pre-order, please contact us. Support; Privacy and Cookies; Website Terms of Use; Sitemap; Worldwide Studios; Legal; © 2020 Sony Interactive Entertainment Europe Ltd. All rights reserved. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. To check if you're eligible for a refund, please follow the instructions on our Refund Chatbot. Help. For more info or to change settings, click here. Get in touch with PlayStation Support,PS4 tech support and PS4 customer service in various ways in the UK, Europe or the US. Please keep monitoring http://hardware.support.playstation.com/ page for the latest information. Request your PlayStation®Camera adaptor. Back to playstation.com. Unreal Engine. More info. Please click here and follow the instructions. We appreciate the support and understanding from our community. Toll-Free Number: (800) 345-7669 United States and Canada You can contact the customer service representative of Playstation calling Playstation's helpline phone numbers. All services are up and running. Click here to find out more about the PlayStation®Camera adaptor. Please enter a Service Request Case Number to view the status of your service: Our Fix & Connect tool offers support if you can’t connect to the Internet, sign in to PSN or your online experience is poor. Go ahead and try the troubleshooting proposed on Fix & Replace but please allow extra days for the delivery of your device in case of a return. Enter your Returns Reference below. To request a refund for this type of content, please contact us. A subscription includes any purchase of a service with recurring fees from PlayStation Store, such as PlayStation®Plus. Replacements will be offered if necessary. Find out if you're eligible for a PlayStation Store refund and how to request a refund on Playstation™Store purchases including games, DLC, pre-orders and subscriptions such as PlayStation®Plus. PSN Service Status. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. Get access to a vault of games, play exclusive 10 hr trials, and get 10% off on EA digital purchases …specialised in PlayStation move controller Charger Port repair… Almost all of our Sony playstation PlayStation move controller Charger Port Repairs in London are diagnosed and processed within 3-5 working days while also offering express services. For full terms and conditions, please visit the PlayStation Store cancellation policy. Learn more about your Apple Limited Warranty or AppleCare Product coverage status , and get service and repair information for a specific Apple product . Get your PlayStation 4, PlayStation 3, PlayStation VR, DualShock 4 or your PlayStation VR Aim Controller repaired. Service Status Lookup Your Service Request Case Number can be found in the confirmation email sent to the email address you provided at the time you requested service. If you have a repair in process, please contact your servicer for assistance. Full games, downloadable content, in-game consumables and season passes fall under this category. Frequently asked questions about Cancellation, Returns and Refunds when shopping directly from PlayStation. Get help in the US and Canada for issues related to your PlayStation® PS4™, PS4™Pro, PS VR, DUALSHOCK®4 wireless controller, PS3™, and PS Vita. Epic Newsroom. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. Sony phone support is currently limited. A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. Your Service Request Case Number can be found in the confirmation email sent to the email address you provided at the time you requested service. Sorry, the tracking service is temporarily unavailable. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. Get access to a vault of games, play exclusive 10 hr trials, and get 10% off on EA digital purchases Please enter a Service Request Case Number to view the status of your service: We apologize for any inconvenience and thank you for your understanding. 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